Automatic Call Distributor Systems Reports

SIP contact centers: Key benefits and potential challenges
sponsored by TechTarget Security
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

TechTarget Security

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Computer Weekly - 17 August 2021: How to choose between SIEM and SOAR
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, our buyer's guide examines the use of SIEM and SOAR to improve IT security, and asks which you should use, and when? We look at what you need to know about NVMe over Fabrics, the emerging storage networking technology. And we find out how Oracle customers are introducing its Fusion Cloud suite. Read the issue now.
Posted: 16 Aug 2021 | Published: 17 Aug 2021

TechTarget ComputerWeekly.com

Computer Weekly – 28 February 2023: The race to net zero
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine the role of green tech in helping businesses contribute to the government's 2050 net-zero targets. We also talk to Spotify about the importance of open source for the music streaming service and how hybrid working is evolving as the post-pandemic workplace continues to change. Read the issue now.
Posted: 27 Feb 2023 | Published: 28 Feb 2023

TechTarget ComputerWeekly.com

The Evolving CIO role: from IT Operator to Business Strategist
sponsored by BMC
EGUIDE: Since its beginnings nearly 40 years ago, the job of an organization's top IT executive has involved the cost-effective and strategic management of IT systems. But today's CIOs must also understand how IT drives business transformation.
Posted: 21 Jul 2022 | Published: 20 Jul 2022

BMC

Computer Weekly - 8 December 2020: Where next for Windows?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, Windows is still the most-used operating system in enterprises – we look at where Microsoft aims to take it next. We examine some of the key questions for CIOs for their 2021 IT strategy. And we analyse the best practice in preventing distributed denial of service (DDoS) attacks. Read the issue now.
Posted: 08 Feb 2021 | Published: 08 Dec 2020

TechTarget ComputerWeekly.com

Computer Weekly - 1 March 2022: Post Office Horizon scandal enters public conscience - at last
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, 13 years after Computer Weekly first reported on flaws in the Post Office IT system, a public inquiry finally allows victims to reveal the devastating impact on their lives. Enterprises are starting to evaluate the uses of 5G. And we look at how SMEs have turned to e-commerce after the pandemic. Read the issue now.
Posted: 01 Mar 2022 | Published: 01 Mar 2022

TechTarget ComputerWeekly.com

An introduction to quantum computing
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Quantum computing promises to revolutionise the capabilities of IT and take it to the next level beyond Moore's Law. But we're not there yet, and there is much to do before it reaches the mainstream. In this guide, we examine the challenges and opportunities of quantum computing.
Posted: 15 Mar 2021 | Published: 15 Mar 2021

TechTarget ComputerWeekly.com

Dropbox Cuts Its Procurement Cycle By 50% And Counting, With Genpact And ServiceNow
sponsored by ServiceNow and Genpact
CASE STUDY: Dropbox cut its procurement cycle time by over 50% by adopting ServiceNow and partnering with Genpact for consulting and implementation. Read this case study to see how this company replaced disconnected, manual processes with a streamlined, automated system providing transparency and efficiency.
Posted: 08 Apr 2024 | Published: 08 Apr 2024

ServiceNow and Genpact

Explore artificial intelligence in ITSM and the tool options
sponsored by TechTarget IT Operations
EBOOK: Artificial intelligence in ITSM is the way of the future. Dive into this comprehensive buyer's guide to discover if you have the right conditions in place to introduce this multifaceted technology, and learn guidelines to help you choose the most suitable suite of products.
Posted: 05 Aug 2021 | Published: 05 Aug 2021

All resources sponsored by TechTarget IT Operations