PRODUCT LITERATURE:
Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
EGUIDE:
In this case study, learn how DBS Bank's credit architecture programme has digitised and reimagined credit processes through a unified platform that has improved the productivity and efficiency of its credit teams.
EZINE:
Read about Luxembourg's aim to play a larger role in the rapidly growing global financial technology market. Also find out how a Siri-like digital assistant will automate the completion of government service requests in Estonia.
EZINE:
A survey shows that people in the United Arab Emirates believe next-generation technologies such as 3D printing and artificial intelligence will become widespread in the country. Also read how the UAE has improved its security posture amid mounting cyber threats.
EZINE:
In this month's ezine, we provide a guide to the main areas of focus for the channel in the year ahead and look at what makes a good partner incentive programme.
CASE STUDY:
Dropbox cut its procurement cycle time by over 50% by adopting ServiceNow and partnering with Genpact for consulting and implementation. Read this case study to see how this company replaced disconnected, manual processes with a streamlined, automated system providing transparency and efficiency.
EGUIDE:
Inside this report, read more about the findings from the 2022 TechTarget/Computer Weekly's IT priorities study, as well as insights on how ANZ enterprises are directing their IT investments and what are the main observations and trends for Australia and New Zealand in 2022.
EZINE:
In this week's Computer Weekly, we talk to Mastercard about how the credit card giant is using new technologies to take digital payments into a new era. After months of unprecedented uncertainty, we ask CIOs how they are planning for the next 12 months. And we examine how the growth in remote working will affect IT salaries. Read the issue now.
EGUIDE:
We take a look at our 2021 Salary Survey results from over 300 respondents who work in the UKI IT sector. We will be breaking down which job functions get paid what, what areas of IT companies will be investing in in 2021 and the current diversity landscape residing in the UK tech sector.
EGUIDE:
ServiceNow rolled out the latest version of its flagship Now Platform highlighted by a mobile application that allows remote users to access core capabilities of the enterprise workflow product. Learn about it in this expert guide.