WHITE PAPER:
See how Asia-Pacific financial services leaders are combining operational agility with AI-powered productivity while bolstering security and compliance.
WHITE PAPER:
This paper provides survey insights from 520 employees using internal shared services, such as HR and workplace services and explores how employees perceive the use of self-service tools and a centralized company portal and the impact on the wider business.
WHITE PAPER:
Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
ESG:
ESG recently conducted a survey to understand whether, and to what degree, an organization’s adoption of technologies and processes that enable flexible IT service delivery are correlated to IT and business benefits, as well as key challenges they may face by lagging behind. Open up this white paper to uncover key findings from the study.
WHITE PAPER:
Read this report for an overview of the CRM Customer Engagement Center market and details on why ServiceNow is a Leader in 2021 Magic Quadrant.
EZINE:
In this month's CW EMEA, we find out how the CIO at Dutch company SHV Holdings goes about ensuring his group IT department provides the foundations for a wide variety of businesses to thrive digitally. Read the issue now.
EGUIDE:
Integrating DevOps into your IT monitoring strategy is a key part of improving your IT capabilities, but it often comes with its own unique set of challenges. Keep reading this expert guide to learn how you can best integrate DevOps practices into your IT monitoring systems and build a more powerful, reliable, and efficient IT architecture.
WEBCAST:
Watch this webinar to hear from a panel of experts from IDC, Google Cloud, and partners discuss how they are putting data, analytics, and the power of artificial intelligence to work via the cloud.
