IT Channel Management Reports

EZINE: Brexit is still to be delivered, but the channel has to carry on as if it's business as usual

Posted: 08 Feb 2021 | Published: 05 Jul 2019

WHITE PAPER: You need to optimize your IT infrastructure to ensure future business success. This white paper explores an efficient, cost-effective, and easy-to manage approach to achieving this goal. Learn how to leverage the full potential of virtualization and discover a recommended storage system and its key benefits.

Posted: 17 Nov 2011 | Published: 01 Oct 2011

WHITE PAPER: This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience.

Posted: 19 Dec 2013 | Published: 30 Nov 2012

EGUIDE: This e-guide investigates the tools and strategies to make social customer engagement work for your organization, big or small. Learn how to choose the websites and technologies that work best with your business goals.

Posted: 05 Nov 2013 | Published: 05 Nov 2013

EBOOK: If you are struggling to deliver managed mobility services, this guide is meant to help. We offer insight into the challenges of delivering managed mobility services, the managed mobility market and the benefits of partnering with EMM vendors.

Posted: 03 Mar 2015 | Published: 03 Mar 2015

WHITE PAPER: This brief infographic takes a by-the-numbers look at omnichannel shopping trends, customer expectations, and the key opportunities that are emerging for retailers.

Posted: 18 Dec 2013 | Published: 31 Aug 2013

EGUIDE: Omnichannel customer experience strategies break down data silos that have held back multichannel strategies. Read on to learn how to view different channels as part of the bigger picture, gauge your companies investments in each channel, and how the omnichannel approach is presenting a shift in how we think about customer experience management.

Posted: 27 Jun 2016 | Published: 24 Jun 2016

WHITE PAPER: This white paper analyzes overcoming entrenched legacy obstacles and attitudes with a paradigm shift on the part of channel partners. Find out how you can cultivate successful and profitable MSP relationships.

Posted: 22 Jul 2013 | Published: 30 Apr 2013

EBOOK: Multi-cloud strategy is posing a challenge for clients and has opened up a new wave of business for channel firms ready to step in and help.

Posted: 27 Dec 2017 | Published: 26 Dec 2017

EGUIDE: In this FAQ guide Erick Simpson, managed services expert, vice president and CIO of Intelligent Enterprise and MSP University, examines what should be included in a managed services agreement, popular pricing models for managed services providers, how to market managed services, and more.

Posted: 07 Mar 2011 | Published: 07 Mar 2011