ITSM Reports

2020 Media Consumption Series - Why
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open?
Posted: 08 Feb 2021 | Published: 19 Oct 2020

TechTarget ComputerWeekly.com

2020 EMEA Media Consumption Infographic - Why?
sponsored by TechTarget ComputerWeekly.com
EBOOK: In this inforgraphic, we show the results of our 2020 Media Consumption Survey. Find out why sales reps with data-driven intent get the best response and what subject line gets the open?
Posted: 08 Feb 2021 | Published: 21 Oct 2020

TechTarget ComputerWeekly.com

ITIL and ITSM: How IT is becoming more service-oriented
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide, we shine the light on the state of IT service management (ITSM) and the framework upon which it is effectively built, the IT Infrastructure Library (ITIL). We explore how ITSM is being changed by machine learning, how it can be used in the cloud and the datacentre, and the role ITIL could play in digital business transformation.
Posted: 08 Feb 2021 | Published: 30 Apr 2019

TechTarget ComputerWeekly.com

CIO Trends #3: Nordics
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this Nordic e-guide we look at how CIOs can succeed in the age of digital transformation. Find out if you have what it takes because the opportunity is massive if you get digital right. There is also some advice for CIOs looking to get more out of their budget so they can fund digital initiatives.
Posted: 08 Feb 2021 | Published: 19 Dec 2016

TechTarget ComputerWeekly.com

How to Maintain a Firm Grip on Technical Asset Management
sponsored by Livingstone Group
EGUIDE: Read this expert guide from ComputerWeekly.com to learn how to maintain a firm grip on your technical asset management and to resolve any lack of visibility before it becomes a business issue.
Posted: 08 Feb 2021 | Published: 08 Jul 2020

Livingstone Group

The Rise of AIOps, Explained
sponsored by ServiceNow
ESSENTIAL GUIDE: AIOps tools use AI to monitor and manage environments under the direction of the operations team – but what impact does this have on IT's value to the greater business? Continue reading to uncover more.
Posted: 02 May 2019 | Published: 01 May 2019

ServiceNow

Artificial intelligence in ITSM: Finding the right tools for you
sponsored by TechTarget ComputerWeekly.com
EGUIDE: AI functionality is poised to be a game-changer in the ITSM world. But before exploring the possibilities for AI in ITSM, it's important to first understand what AI is - and what it is not.
Posted: 13 Feb 2020 | Published: 13 Feb 2020

TechTarget ComputerWeekly.com

The Reality of AIOps
sponsored by IntelliMagic
ESSENTIAL GUIDE: Enterprises are eager to get their hands on the potential AI and automation application opportunities that AIOps promises, but many vendors in the space aren't quite as enthusiastic. Find out more about the disconnect between the AIOps that IT teams want and the reality of AIOps as told by vendors.
Posted: 21 Sep 2018 | Published: 20 Sep 2018

IntelliMagic

AIOps in the Real World
sponsored by ServiceNow
ESSENTIAL GUIDE: Since the introduction of AIOps platforms, IT professionals have been drooling over their promised capabilities, especially when it comes to root cause analysis. Thanks to early adopters, we can find out how these platforms work firsthand. Jump inside this E-Guide to learn more.
Posted: 29 Apr 2019 | Published: 26 Apr 2019

ServiceNow

What to Expect from AIOps in 2019
sponsored by ServiceNow
ESSENTIAL GUIDE: Jump into this E-Guide to learn how AIOps – the collective term for AI-infused IT automation technology – can impact IT operations from the ground up, and what developments took place over the course of 2019.
Posted: 30 Apr 2019 | Published: 29 Apr 2019

ServiceNow